What to do before the plumber arrives

While you’re waiting for your plumbing expert to arrive, there are a few things that you can do to ensure the plumber does not waste time – which in turn could save you money! The quicker and simpler the job is for the plumber, the happier both parties will be. So here are a few tips for a happy plumber and a happy you.

Locate the water valve
It’s important that you know where the water valve for your home’s water supply is. This is especially vital if there is an emergency such as an overflowing toilet or burst drain that has the potential to cause a lot of damage to your property. The valve is normally located below your kitchen sink and should look similar to an outdoor tap, but the location may vary so ensure you know where yours is. Turn the tap clockwise to stop the water flow to your home and then turn it anti-clockwise to restart the supply.

Know where the boiler, heating controls and hot water tank are
This should help save some time when the plumber arrives. Boilers tend to be in kitchens, toilets, bathrooms or airing cupboards, while heating controls may be found anywhere in the property. A hot water tank should be in a cupboard, airing cupboard or loft.  Make sure you know where these plumbing essentials are so that your plumber doesn’t end up playing hide and seek with your home’s plumbing devices!

Locate the manhole
A drains specialist may need to called if your drains are blocked, meaning they will need to know the location of the manhole to your property. Your home’s manhole should be in front of, or behind the property and should look like a square. To test whether it belongs to your house, lift up the cover while someone inside the house flushes the toilet and you should be able to see water passing through.

Gas leak
If there is a gas leak in your home, or you suspect there may be, it is crucial you turn off the gas supply and leave the house, ensuring there are no other people left in the property. Do not turn any electrical appliances on of off and don’t light a match or a flame of any kind. If the smell of gas is very strong just leave the house immediately and then call 999 or the National Gas Service Emergency Line on 0800 111 999 from a neighbour’s phone.

Heywood Heating is an Ealing based plumbing and heating company with a reliable and professional reputation. For any plumbing, heating or gas related enquiries, please don’t hesitate to get in touch.